Contact Pragati Tools
Have questions about our digital tools, need help formatting documents, or wish to provide feedback? Connect with us directly through the channels below.
Direct Support Channels
We believe in direct, authentic communication. You can contact our support team and center administrators via phone, instant WhatsApp messaging, or by visiting our physical center.
WhatsApp Support
Fastest way to get in touch. Send tool feedback, report formatting bugs, or request assistance.
Direct Phone Line
Call our support desk directly during working hours for urgent technical inquiries or local shop queries.
Physical Location
Visit our physical center for offline customer services, PVC card printing, photo scanning, and documentation.
Email Communications
For formal queries, business collaborations, or copyright and privacy-related notices.
⏰ Working Hours & Response Times
Our team is available to assist you during standard retail and service hours:
- Monday to Saturday: 08:30 AM – 09:00 PM (IST)
- Sunday: 09:00 AM – 06:00 PM (IST)
- WhatsApp Messaging: Messages received outside business hours will be answered on the following morning.
💡 Suggestions & Feature Requests
Is there a specific card format, PDF manipulation feature, or image ratio you would like us to add to Pragati Tools? We actively update our tools based on feedback from local CSC operators and cyber cafe owners. Feel free to message us on WhatsApp with sample layout requirements or suggestions.
📌 Note Regarding File Safety: Pragati Tools support staff will never ask you for sensitive passwords, banking OTPs, or confidential government document credentials. All tools on this website are designed for self-service in your own web browser.